Service Request
Service Request
Book a MiFitness technician for servicing, repairs or warranty support on equipment bought from us. Follow the maintenance guide below to keep your equipment running smoothly and your warranty protected.
We service what we sell. Advice on 011 704 6711.
On all equipment bought from MiFitness. Proof of purchase required.
Standard call-out under 40 km. R18.50/km beyond, charged one way.
We service equipment bought from us and don't carry spares for other brands.
Service charges & warranty
Please read the charges and warranty terms below before booking a technician.
Warranty information
All equipment purchased from MiFitness includes a 1-year labour warranty. Proof of purchase is required when requesting warranty support.
Service charges
Call-out fee in Johannesburg and Cape Town is R630.00 (excl. VAT) for call-outs under 40 km. Thereafter, labour is charged at R585.00 per hour.
Out-of-area call-outs
Call-outs of more than 40 km are billed at R18.50 per km, charged one way only.
Supported equipment
MiFitness can only service and repair equipment originally purchased from us. We do not carry spares for other brands.
Owner maintenance checklist
Follow these steps regularly to keep your equipment performing efficiently and protect your warranty.
Recommended maintenance schedule
| Maintenance task | Frequency |
|---|---|
| Clean dust from equipment | Weekly |
| Inspect moving parts and bolts | Monthly |
| Lubricate equipment decks | Monthly |
| Professional technician service | Every 6 months |
Download the official preventative maintenance document for full instructions.
Request a service
Complete the form below and our service team will be in touch to book your technician.
Need advice before booking?
Call our technicians on 011 704 6711 or download the maintenance guide.