Service Request
MiFitness Equipment Preventative Maintenance
Please follow the guidelines below to keep your equipment performing efficiently.
Take note that our standard call-out charge within Johannesburg is R485.00.
Thereafter, a fee of R585.00 per hour will apply.
For call-outs outside of Johannesburg, travel will be billed
per kilometre.
All equipment purchased from MiFitness includes a
1-year labour warranty.
Proof of purchase is required for warranty service.
Warranty Information
All equipment purchased from MiFitness includes a 1-year labour warranty. Proof of purchase will be required when requesting warranty support.
Service Charges
Call-out fee within Johannesburg is R485.00 Thereafter R585.00 per hour is charged for labour.
Out-of-Area Callouts
Service requests outside Johannesburg will be billed per kilometre travelled.
Supported Equipment
MiFitness can only service and repair equipment originally purchased from us. We do not carry spares for other brands.
Owner Maintenance Checklist
Complete the following tasks regularly:
Download Maintenance Guide
Download the official preventative maintenance document.
Download Maintenance PDFRecommended Maintenance Schedule
| Maintenance Task | Frequency |
|---|---|
| Clean dust from equipment | Weekly |
| Inspect moving parts and bolts | Monthly |
| Lubricate equipment decks | Monthly |
| Professional technician service | Every 6 Months |